Digital Transformation: Evolution Outdoor’s Journey to Sustained Omni-channel growth and Operational Efficiency with Pabian Partners & Acumatica
Situation:
Evolution Outdoor, an innovative outdoor equipment and gear company faced a critical juncture in their business around 2019. Their existing accounting system, Sage 50, could no longer accommodate increasingly difficult business challenges and compliance issues. The company needed a more robust and flexible platform to handle increasing operational demands like marketing to and processing orders from retail websites, marketplaces, major retail EDI partners, and other non-traditional streams such as scan-based trade. Seeking a solution, Evolution Outdoor turned to Pabian Partners for our ERP expertise and guidance.
Results:
Over the past five years, Pabian Partners’ contributions have significantly impacted Evolution Outdoor:
- Operational Efficiency: The implementation of Acumatica improved operational efficiency to such an extent that the company’s 3X growth required only a minor increase in resources.
- Customer Demand: Pabian Partners’ continuous support ensured that Evolution Outdoor could leverage Acumatica’s functionality to satisfy increasingly demanding customer needs.
- Omnichannel Capability & Revenue Growth: With the support of Pabian Partners and Acumatica, Evolution Outdoor achieved true omnichannel transformation, tripling its sales with a lean team of just 11 employees. They now seamlessly market to and process orders from retail websites, marketplaces, major retail EDI partners, and other non-traditional streams.
- Analytical Tools: The analytical tools provided by Pabian Partners enabled Evolution Outdoor to make informed and expedient decisions, crucial for managing growth and adapting to market changes.
Solution:
Pabian Partners conducted a thorough analysis of Evolution Outdoor’s operational challenges and goals and recommended Acumatica as the ideal solution. The goal was to prepare them for future growth and business connections that were not possible with the legacy ERP. After a smooth transition from Sage 50 to Acumatica, key implementation highlights include a Shopify storefront, integration with several marketplaces like Amazon, and the capability to handle EDI with complex retail customers such as Academy Sports, BassPRO, Buc-ee’s, and AAFES. We automated their drop-shipping operations by integrating Rithum(formerly ChannelAdvisor) into Acumatica, which opened a new revenue channel with minimal resource increase. We assisted Evolution Outdoor with their scan-based trade requirements by leveraging Acumatica’s advanced replenishment tools and automation schedules. This enabled a hands-off approach to their workflow, streamlining operations and enhancing efficiency.
Learnings:
- Addressing Operational Inefficiencies: Identifying and addressing inefficiencies early can significantly improve business operations.
- Value of a True Cloud ERP System: Transitioning from a basic accounting system to a specialized ERP like Acumatica can transform business processes and capabilities.
- Collaborative Solution Design: A deep understanding of the client’s challenges and goals is crucial in designing effective solutions. Pabian Partners’ approach to Acumatica ERP Consulting has been tried and tested for success over a period of 20+ years with companies across many industries.
- Comprehensive Implementation Strategy: Thorough planning, data migration, and a step-by-step (phased) implementation can ensure a successful system adoption. We have created a guide to an effective ERP implementation strategy based on our experience and we are confident it will help businesses achieve a seamless transition and maximize the benefits of their new system.
- Continuous Support and Training: Ongoing support and user training are essential to fully leverage new systems and achieve long-term benefits. Pabian Partners’ personalized approach with direct access to our consultants when needed is commended by our customers.
- Adaptability and Growth: Adopting advanced technology solutions equips businesses to adapt to market demands and positions them for growth.
The partnership with Pabian Partners has been pivotal in Evolution Outdoor’s journey. The switch from Sage 50 to Acumatica, orchestrated by Pabian Partners, not only resolved immediate operational issues but also positioned the company for sustainable growth. Evolution Outdoor is now better equipped to handle the complexities of their business, ensuring continued success and customer satisfaction.